COVID-19 RESPONSE PLAN

Our company is now facing a new challenge with the spread of COVID-19. As we navigate the risks associated with the COVID-19 pandemic we have developed the following protocols in order to maximize everyone’s safety. These protocols apply to both our guides and our guests.

Please review New Hampshire’s Travel Restrictions HERE.

GROUP LIMITS

  • We are open and accepting bookings for all of our adventures. Groups will be limited to 6 people unless everyone is in the same “pod” or social circle.

BEFORE YOUR ADVENTURE

  • Any shared gear or gear you have rented from Northeast Mountaineering or our affliate Climbingrentals.com will be disinfected with sanitizer wipes and/or a warm soapy bath.
  • Each guide and guest will take their temperature before their adventure.
  • If a guide is feeling unwell, they will NOT come to work and the adventure will be rescheduled.
  • Your NEM guide will maintain good personal hygiene and wash hands often.
  • All guests will be required to fill out our short COVID-19 Health Questionnaire prior to their adventure.
  • If a guests arrives and appears to be unwell or have a fever, our guides may ask that you reschedule your adventure.

GETTING TO NORTHEAST MOUNTAINEERING

  • All guests should drive in separate vehicle unless you are in the same household or have been in contact during quarantine.
  • Practice responsible social distancing and good personal hygiene when making pit-stops.

DURING YOUR ADVENTURE

  • Guides will begin the day informing our guests of the inherent risks associated with COVID-19 and the protocols that are in place to mitigate those risks.
  • We will meet you on the porch of our Bunkhouse. The Bunkhouse itself will be closed with the exception of the restrooms.
  • Your NEM guide and our staff will practice social distancing throughout the day whenever possible.
  • When it is not possible to social distance, such as at a belay stance, both guide and guest will be required to utilize a face covering.

AFTER YOUR ADVENTURE

  • If you feel your guide did a great job, they always appreciate a gratuity. We prefer to use Venmo (if possible) as it limits the spread of germs.
  • Your guide will help you disinfect your rented or shared gear.
  • Unfortunately we discourage shaking hands, high fives and hugs.

IF YOU FEEL THERE WAS EXPOSURE

  • If you begin to feel unwell after your adventure, please contact us immediately to inform us of the potential exposure and seek medical attention.
  • If your guide begins to feel unwell after your adventure, we will contact you immediately to inform you of potential exposure so you can seek medical attention.