APPLICATION PERIODS:
Winter Season Guiding: September 1 – October 30
Summer Season Guiding: April 1 – May 30
AIARE Course Leader
JOB DESCRIPTION
The AIARE Course Leader position is responsible for facilitating the delivery of materials and field activities in the AIARE 1 and 2 Recreational Curriculum. The Course Leader is also responsible for overseeing and mentoring Instructors. The ideal candidate is a qualified AIARE Course Leader and has met the minimum requirements, has a working knowledge of the AIARE Recreational Curriculum and 2+ years of guide experience, wilderness medical training (WFR preferred), and a commitment to the sport and mountain guide career.
REPORTS TO: Director of Guide Services & Director of Operations
JOB EXPECTATIONS
- Faciliates AIARE 1 and 2 Recreational Curriculum
- Mentoring Instructors
- Complete additional tasks as needed
EXPERIENCE
Must meet minimum requirements, have attended an AIARE Course Leader Training Course and have met refresher requirements to maintain their qualification.
REQUIRED SKILLS
AIARE Qualified Course Leader. Wilderness Medical training (WFR preferred).
COMPENSATION
TBD based on experience.
Full Guide
JOB DESCRIPTION
The Full Guide position is responsible for assisting under the supervision of senior guides with all tasks of leading, coaching, mentoring and guiding clients on guided mountain adventures. The ideal candidate holds AMGA certifications, has a working knowledge of climbing techniques and 2+ years of guide experience, wilderness medical training (WFR), and a commitment to the sport and mountain guide career. A full guide is responsible for leading single-pitch and mountaineering adventures in New Hampshire.
REPORTS TO: Director of Guide Services & Director of Operations
JOB EXPECTATIONS
- Leads single pitch and mountaineering adventures in New Hampshire
- Assists senior guides on guided mountain adventures
- Coach and mentor clients
- Establish, maintain and ensure safe practices at all times
- Complete additional tasks as needed
EXPERIENCE
- HS Diploma
- 2+ years guiding experience
- Demonstrated ability to meet and/or exceed requirements
- A proven track record of strong client relationships
- Excellent client service skills
- Technical climbing experience
REQUIRED SKILLS
AMGA certification. Wilderness Medical training (WFR). 5+ years of climbing experience (2+ guiding).
COMPENSATION
TBD based on experience.
Junior Guide
JOB DESCRIPTION
The Junior Guide position is responsible for assisting under the supervision of full and senior guides with all tasks of leading, coaching, mentoring and guiding clients on guided mountain adventures. The ideal candidate has completed entry level training, has a working knowledge of climbing techniques, wilderness medical training, a positive attitude and eager to learn.
REPORTS TO: Director of Guide Services & Director of Operations
JOB EXPECTATIONS
- Assists full and senior guides on guided mountain adventures
- Coach and mentor clients
- Establish, maintain and ensure safe practices at all times
- Complete additional tasks as needed
EXPERIENCE
- HS Diploma
- 2+ years of guiding or trip leadership experience
- Demonstrated ability to meet and/or exceed requirements
- A proven track record of strong client relationships
- Excellent client service skills
- Technical climbing experience
REQUIRED SKILLS
AMGA certifications a plus. Wilderness First Responder Certification. 5+ years of climbing experience. 2+ years guiding experience.
COMPENSATION
TBD based on experience.
Winter Guide Internship
The winter internship position is unpaid for those looking to get their foot in the door at a professional guide service and to start networking within the industry. Ideal candidate is studying outdoor education or similar degree and has a strong passion for teaching others. Must have a Wilderness First Aid Certification or higher. Must have some technical climbing experience. A creative background [i.e. photography, videography, writer, artist, music, etc.] is a bonus!
Apply Today
InnKeeper at The Bunkhouse at Northeast Mountaineering – NOT CURRENTLY HIRING
JOB DESCRIPTION
The Innkeeper is responsible for the daily operations of The Bunkhouse, client communications, indoor and outdoor maintenance and the promotion of services. This individual will be a highly motivated, organized, self-starter able to operate and promote The Bunkhouse at NEM. A dynamic personality with attention to detail is essential.
REPORTS TO: Director of Guide Services & Director of Operations
JOB EXPECTATIONS
- Control quality services through cleaning, organizing and maintaining property inside & out.
- Meet and greet guests and address all customer comments, questions and concerns.
- Client communications via email.
- Creating, editing, modifying and managing bookings.
- Maintain social media accounts, email marketing and other digital communications.
- Prospect and engage new sales opportunities.
- Upsell guests to NEM guided adventures.
- Weekly phone call with Director of Operations with status updates.
EXPERIENCE
- HS Diplomal
- 1-3 years in the outdoor industry
- Demonstrated ability to meet and/or exceed determined sales and activity quotas
- A proven track record of strong client relationships
- Excellent client service skills
- Excellent written and verbal communication skills
- Technical Experience
REQUIRED SKILLS
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
Experience with Checkfront, WordPress, Mailchimp and Email necessary
COMPENSATION
Commission-based income. Lodging.
Digital Content Internship
JOB DESCRIPTION
The Digital Content Intern is responsible for helping with the management and organization of all digital content including – but not limited to – blogging, email marketing and newsletters, social media platforms and more. They will assist the Marketing Manager and Community Outreach Coordinator as needed.
REPORTS TO: Marketing Manager and Community Outreach Coordinator
JOB EXPECTATIONS
- Assist with the development and posting of blog content.
- Engage on social media platforms.
- Build and send email marketing and newsletter blasts.
EXPERIENCE
- HS Diploma, College Education
- 1-3 years digital communications experience.
- Demonstrated ability to meet and/or exceed work deadlines.
- A proven track record of strong client relationships.
- Excellent written and verbal communication skills.
- Technical Experience.
REQUIRED SKILLS
Proficient on Social Media (Instagram, Facebook, Twitter)
Experience WordPress
Proficient with Mailchimp
COMPENSATION
TBD
Interns, Junior and Senior Mountain Guides
At NEM we are constantly looking to improve our roster of mountain guides. If you think you’ve got what it takes then please apply today.
Apply Today
Sales Lead Generation Specialist – NOT CURRENTLY HIRING
JOB DESCRIPTION
The Sales Lead Generation Specialist is responsible for prospecting, qualifying and generating new sales leads to support the team-building program and corporate outings, Synergy. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to reach decision makers is essential!
REPORTS TO: Director of Operations
JOB EXPECTATIONS
- Develop new corporate outings business via telephone and mass communication such as email and social media to introduce Synergy and identify appropriate buyers within the target market.
- Follow up on leads and conduct research to identify potential prospects.
- Conduct a needs analysis and determine prospects pain points to determine how Synergy and Northeast Mountaineering will speak to those needs.
- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
- Work with the Director of Operations to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
- Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached.
- Required experience and knowledge
EXPERIENCE
- HS Diploma, Bachelor’s Degree
- 1-3 years telemarketing and/or inside sales experience.
- Demonstrated ability to meet and/or exceed determined sales and activity quotas.
- A proven track record of strong client relationships.
- Excellent client service skills.
- Excellent written and verbal communication skills.
- Technical Experience
REQUIRED SKILLS
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
Experience CRM Software preferred
COMPENSATION
Independent contractor with annual salary and escalating, performance-based commissions and bonuses.
College Campus Correspondent
JOB DESCRIPTION
Do you like climbing? Do you like Skiing? Do you like people? This unique position is perfect for the outdoor enthusiast who loves all things New England! Travel to strategic colleges in New England to represent Northeast Mountaineering and potentially other outdoor brands.
REPORTS TO: Director of Operations
JOB EXPECTATIONS
- Identify college outing clubs faculty and/or student coordinator.
- Schedule and meet with campus contact each year to maintain communication and relationships.
- Travel to each campus.
- Represent the brands and their services to outing clubs and students.
EXPERIENCE
- HS Diploma, Some College Education.
- Extensive outdoor adventure experience across multiple disciplines.
- Demonstrated ability to meet and/or exceed work deadlines.
- A proven track record of strong client relationships.
- Excellent written and verbal communication skills.
- Technical Experience.
REQUIRED SKILLS
Proficient on Social Media (Instagram, Facebook, Twitter)
Exceptional People and Organizational skills
Own transportation and clean driving record
COMPENSATION
TBD
We are proud to work with the Department of Agriculture, the White Mountain National Forest and the Androscoggin Ranger District where we are authorized outfitter guides.
