The team at Northeast Mountaineering prides itself on being Responsible, Passionate, Ethical, Professional, and humble. Our mission is To Share Educational, Inspirational & Entertaining Mountain Experiences in New Hampshire and Beyond. We specialize in guided mountain adventures for beginners and novices at the entry level. Our programs and operational procedures are built on education, mentoring and investing time and energy in the development of our clients. While we focus on introducing and teach our clients to safely navigate the vertical world we maintain a level of competency to guide any objective world-wide. Join us.

InnKeeper at The Bunkhouse at Northeast Mountaineering

JOB DESCRIPTION
The Innkeeper is responsible for the daily operations of The Bunkhouse, client communications, indoor and outdoor maintenance and the promotion of services. This individual will be a highly motivated, organized, self-starter able to operate and promote The Bunkhouse at NEM. A dynamic personality with attention to detail is essential.

REPORTS TO: Director of Guide Services & Director of Operations

JOB EXPECTATIONS

  • Control quality services through cleaning, organizing and maintaining property inside & out.
  • Meet and greet guests and address all customer comments, questions and concerns.
  • Client communications via email.
  • Creating, editing, modifying and managing bookings.
  • Maintain social media accounts, email marketing and other digital communications.
  • Prospect and engage new sales opportunities.
  • Upsell guests to NEM guided adventures.
  • Weekly phone call with Director of Operations with status updates.

EXPERIENCE

  • HS Diplomal
  • 1-3 years in the outdoor industry
  • Demonstrated ability to meet and/or exceed determined sales and activity quotas
  • A proven track record of strong client relationships
  • Excellent client service skills
  • Excellent written and verbal communication skills
  • Technical Experience

REQUIRED SKILLS
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
Experience with Checkfront, WordPress, Mailchimp and Email necessary

COMPENSATION
Commission-based income. Lodging.
 
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Summer Guide Internship

The summer internship position is unpaid for those looking to get their foot in the door at a professional guide service and to start networking within the industry. Ideal candidate is studying outdoor education or similar degree and has a strong passion for teaching others. A creative background [i.e. photography, videography, writer, artist, music, etc.] is preferred!

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Digital Content Internship

JOB DESCRIPTION
The Digital Content Intern is responsible for helping with the management and organization of all digital content including – but not limited to – blogging, email marketing and newsletters, social media platforms and more. They will assist the Marketing Manager and Community Outreach Coordinator as needed.

REPORTS TO: Marketing Manager and Community Outreach Coordinator

JOB EXPECTATIONS

  • Assist with the development and posting of blog content.
  • Engage on social media platforms.
  • Build and send email marketing and newsletter blasts.

EXPERIENCE

  • HS Diploma, College Education
  • 1-3 years digital communications experience.
  • Demonstrated ability to meet and/or exceed work deadlines.
  • A proven track record of strong client relationships.
  • Excellent written and verbal communication skills.
  • Technical Experience.

REQUIRED SKILLS
Proficient on Social Media (Instagram, Facebook, Twitter)
Experience WordPress
Proficient with Mailchimp

COMPENSATION
TBD

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Interns, Junior and Senior Mountain Guides

At NEM we are constantly looking to improve our roster of mountain guides. If you think you’ve got what it takes then please apply today.

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Sales Lead Generation Specialist

JOB DESCRIPTION
The Sales Lead Generation Specialist is responsible for prospecting, qualifying and generating new sales leads to support the team-building program and corporate outings, Synergy. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to reach decision makers is essential!

REPORTS TO: Director of Operations

JOB EXPECTATIONS

  • Develop new corporate outings business via telephone and mass communication such as email and social media to introduce Synergy and identify appropriate buyers within the target market.
  • Follow up on leads and conduct research to identify potential prospects.
  • Conduct a needs analysis and determine prospects pain points to determine how Synergy and Northeast Mountaineering will speak to those needs.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
  • Work with the Director of Operations to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
  • Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached.
  • Required experience and knowledge

EXPERIENCE

  • HS Diploma, Bachelor’s Degree
  • 1-3 years telemarketing and/or inside sales experience.
  • Demonstrated ability to meet and/or exceed determined sales and activity quotas.
  • A proven track record of strong client relationships.
  • Excellent client service skills.
  • Excellent written and verbal communication skills.
  • Technical Experience

REQUIRED SKILLS
Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
Experience CRM Software preferred

COMPENSATION
Independent contractor with annual salary and escalating, performance-based commissions and bonuses.

Apply Today

 


College Campus Correspondent

JOB DESCRIPTION
Do you like climbing? Do you like Skiing? Do you like people? This unique position is perfect for the outdoor enthusiast who loves all things New England! Travel to strategic colleges in New England to represent Northeast Mountaineering and potentially other outdoor brands.

REPORTS TO: Director of Operations

JOB EXPECTATIONS

  • Identify college outing clubs faculty and/or student coordinator.
  • Schedule and meet with campus contact each year to maintain communication and relationships.
  • Travel to each campus.
  • Represent the brands and their services to outing clubs and students.

EXPERIENCE

  • HS Diploma, Some College Education.
  • Extensive outdoor adventure experience across multiple disciplines.
  • Demonstrated ability to meet and/or exceed work deadlines.
  • A proven track record of strong client relationships.
  • Excellent written and verbal communication skills.
  • Technical Experience.

REQUIRED SKILLS
Proficient on Social Media (Instagram, Facebook, Twitter)
Exceptional People and Organizational skills
Own transportation and clean driving record

COMPENSATION
TBD

Apply Today